Privacy Policy

Our Mission
At Thomas Shepherd Inn, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.

Information Collection
Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at Thomas Shepherd Inn. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation. All identifiable information provided will not be disclosed to anyone unless we are specifically requested to do so. Thomas Shepherd Inn does not give or sell to anyone any information we collect on our site.

We sometimes use data collection devices such as “cookies” on certain pages of the Site to measure effectiveness and safety. A “cookie” is a small file that gets placed on your harddrive that helps us provide our services. You are free to decline cookies if you choose too.

Security
At Thomas Shepherd Inn, we take security seriously. When users make a reservation we use every precaution to safe guard it online and offline.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Policy Modifications
Thomas Shepherd Inn may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.

Cancellation Policy

Reservations must be guaranteed with a $50 NONREFUNDABLE charge to a valid credit card (obtained at the time of booking). This charge will be applied to your total outstanding balance at check in, or to the $50 cancellation fee charged for any cancellation.

 

If you cancel or change your reservation in any way less than 3 days in advance for any reason, you are subject to one night’s room charge for the cancellation. If you cancel or change your reservation in any way less than 24 hours in advance, or do not arrive for your reservation as scheduled, or depart early, you are subject to charge for the entire stay booked. Reservations of three or more rooms will be subject to a 30-day notice for cancellation and an advance nonrefundable deposit.